The Role

Leinster Appointments is currrently recruiting for a permanent, full time Sales Support Administrator in Co. Kildare.

€30,000 

9am - 5.30pm Monday - Friday 

Main duties: 

• Manage incoming sales orders via telephone, fax, email, and EDI, processing them in line with despatch priorities and ensuring all required information and system fields are accurately completed.

• Verify pricing on Insight against purchase orders or existing price files, escalating any discrepancies to the Sales Manager for resolution.

• Forward completed orders to the appropriate despatch area and proactively communicate with customers regarding stock availability or delays in lead times, based on updates from the despatch team.

• Liaise with hauliers to confirm transport rates and delivery times, coordinate shipments across multiple sites, raise purchase orders for transport services, and distribute daily transport reports to logistics partners.

• Work closely with the purchasing team to schedule incoming deliveries, complete Rednut documentation, and coordinate combined collections, including arrangements requiring veterinary presence when applicable.

• Respond swiftly to any delivery issues, providing solutions and maintaining communication with relevant stakeholders.

• Manage advance booking of orders with specific customer depots as per client requirements.

• Generate despatch notes for all non-IDF locations.

• Process sales invoices from despatch records and distribute them to customers via post, email, or EDI.

• Raise sales credits for products rejected upon delivery and arrange logistics for their return.

• Monitor and manage stock levels at external storage locations.

• Handle external customer queries and liaise internally across departments to resolve account-related issues.

• Provide support to the Credit Control function when required.

• Carry out general administrative duties including data entry, reporting, scanning, and filing.

• Participate in cross-functional Pit Meetings with relevant departments.

• Support the onboarding and training of new staff members.

• Complete month-end debtor closures in line with company timelines.

• Perform general reception and front-office duties as needed.

The Person

• Excellent timekeeping, with the ability to work as part of a team and own initiative
• Strong IT Skills with a good knowledge of MS office packages - specifically Excel
• Excellent interpersonal, organisational and communication skills
• Highly motivated with an ability to take ownership and multi-task
• Ability to pro-actively communicate with third parties
• Is flexible and adaptable