The Role
Leinster Appointments is currently recruiting for a Customer Service Administrator in Dublin 10.
This is a permanent role.
Fully office based
Monday - Friday 9am -5pm
Salary up to €37,000
Main duties:
- Managing incoming purchase orders, quotation requests, and customer inquiries via phone and email.
- Processing sales invoices and ensuring timely handling.
- Coordinating with transport carriers to confirm delivery dates and communicating this information to clients.
- Assisting customers at the trade counter with their requirements.
- Maintaining accurate records for all quotations and orders received.
- Providing support to external sales staff as needed.
- Answering incoming calls and directing them to the appropriate department when necessary.
- Performing scanning and filing tasks related to completed sales orders.
The Person
- Excellent written and verbal communication skills.
- IT skills associated with MS Office.
- Ideally 5 year+ experience in working as a customer service support role.
- Ideally 1 year+ experience in working with SAP Business One.
- A strong customer focus and a drive to deliver excellent customer service.
- A confident self-starter who is capable of working on their own initiative.
- An ability to work as part of a team.
