The Role
Credit Controller
Ballymount, Dublin 12
Salary: €38,000 - €40,000
Hybrid Working
My client is seeking to appoint an experienced Credit Controller on a permanent basis.
Candidates will need to have a minimum of 2-3 years’ experience in a similar role.
A good working knowledge of Excel is required.
Key Responsibilities:
- Maintain and manage ledgers recording customer debts, communications, queries, and outcomes.
- Ensure timely cash collections and proper recording of customer debt.
- Resolve and negotiate debt cases with both internal and external customers.
- Administer customer account details and case notes accurately.
- Collaborate with necessary operational teams to ensure effective resolution of customer debts.
- Handle payment disputes and work closely with collections and credit control teams.
- Manage the volume and value of unallocated cash to maintain sustainable levels and minimize bad debt.
- Perform cash allocation and account reconciliation as needed.
- Work to KPI’s
- Contacting customer via phone / Email to secure payment.
The Person
Key Skills:
- Comfortable dealing with customers on the Phone.
- Minimum of 2/3 years’ experience in credit control or relevant financial role.
- Strong verbal, negotiation, and written communication skills.
- Proficiency in Microsoft Office applications.
- Demonstrated ability to provide excellent customer service.
- Can work independently or within a team.
For more information on this role, please contact Damian Ryan.
Tel: 045-988500 / 085-8749410
