The Role

Customer Service Administrator - Leinster Appointments.

Permanent, full time role.

Fully office based.

Salary up to €40,000 plus pension and health insurance contribution 

Main duties: 

• Process customer orders and manage the invoicing process, ensuring it aligns with proof of delivery (POD) documentation.
• Provide timely quotes to customers.
• Handle incoming calls and welcome visitors.
• Maintain detailed records of customer interactions.
• Collaborate with sales and warehouse teams as necessary.
• Publish sales reports as required.
• Perform general administrative duties.
• Adhere to company policies and procedures.
• Undertake additional tasks as needed.

The Person

• Excellent communication skills, both verbal and written, with the ability to interact effectively at all levels.
• Strong customer service focus with the ability to understand and meet customer needs.
• Good organizational abilities, with a capacity to manage a diverse and demanding workload.
• Problem-solving skills.
• Familiarity with SAP B1 integrated accounting software is advantageous.
• Proficient in Excel and experienced in using Microsoft Office applications (Word, Email, etc.).
• At least 5 years of experience in customer service.
• Professional, well-presented, and courteous demeanor.